Category: All me
Would You Still Collect the Data If You Could Not Use It?
Most organisations collect data for perfectly reasonable reasons. To improve the service. To understand customers. To personalise experiences. To measure… read more Would You Still Collect the Data If You Could Not Use It?
What Happens to Culture When Everyone Knows They Are Being Watched?
Walk through almost any large organisation and you will hear familiar ambitions. We want people to: Collaborate. Challenge assumptions. Take… read more What Happens to Culture When Everyone Knows They Are Being Watched?
Does Your Digital Service Respect Your Customer’s Attention?
Every organisation wants attention. Without attention, customers cannot discover a product. They cannot understand an offer. They cannot use a… read more Does Your Digital Service Respect Your Customer’s Attention?
When Does Customer Engagement Become Customer Engineering?
Every organisation wants customers to engage. That seems entirely reasonable. We want people to: Use the service. Find what they… read more When Does Customer Engagement Become Customer Engineering?
Who Has the Power in a Digital Relationship?
You open an application. You search for something. You read something. You buy something. You talk to someone. Then you… read more Who Has the Power in a Digital Relationship?
Who Decides Who You Are Online?
Who are you online? It sounds like a simple question. But the answer depends on where the question is being… read more Who Decides Who You Are Online?
The All me Vault Model
All me is not a platform that watches over people. It is a vault that protects them even when it… read more The All me Vault Model
The Architecture of Digital Forgiveness
The Architecture of Digital Forgiveness: Karl A L Smith’s “All me” and the Zero-Knowledge Frontier In an era of “Context… read more The Architecture of Digital Forgiveness
The Worst Part of Building All Me
I didn’t start building All Me because I wanted to write policies. I started because I wanted to build something… read more The Worst Part of Building All Me
How All me is Building a Privacy-by-Default Future
In an era dominated by algorithmic manipulation, data harvesting and massive data breaches, social media can feel less like a… read more How All me is Building a Privacy-by-Default Future