Tag: Creative Commons

What Happens When Data Stops Being Strategic Power
Posted in Business Management Business Transformation

What Happens When Data Stops Being Strategic Power?

For years, organisations and governments have treated data as a strategic asset. More information creates greater insight. Greater insight improves… read more What Happens When Data Stops Being Strategic Power?

What Happens When Data Stops Being Strategic Power
Posted in Business Management Business Transformation

What Happens When Data Stops Being Strategic Power?

For years, organisations and governments have treated data as a strategic asset. More information creates greater insight. Greater insight improves… read more What Happens When Data Stops Being Strategic Power?

What If My Customer’s Behaviour Wasn’t Part of My Business Model
Posted in Business Management Business Transformation Change Management

What If My Customer’s Behaviour Wasn’t Part of My Business Model

For much of the digital economy, the customer relationship has expanded far beyond the original transaction. Someone buys something. But… read more What If My Customer’s Behaviour Wasn’t Part of My Business Model

Does Accountability Require Everyone to See Everything
Posted in Business Management Business Transformation Change Management

Does Accountability Require Everyone to See Everything?

Organisations need accountability. Someone needs to make decisions. Someone needs the authority to act. Someone needs to own the outcome… read more Does Accountability Require Everyone to See Everything?

Does Organisational Control Really Require More Oversight
Posted in Digital Strategy Future of Work

Does Organisational Control Really Require More Oversight?

Most organisations respond to complexity in familiar ways. More reporting. More approvals. More controls. More governance. More management visibility. When… read more Does Organisational Control Really Require More Oversight?

Do We Really Need to See Everything to Manage Risk
Posted in Business Strategy Consulting Business Transformation Change Management

Do We Really Need to See Everything to Manage Risk?

Risk management has traditionally depended on information. Collect more. Monitor more. Retain more. Analyse more. Identify patterns. Spot anomalies. Create… read more Do We Really Need to See Everything to Manage Risk?

Why Do We Assume Organisations Need To See Everything?
Posted in Business Management Business Strategy Consulting Future of Work

Why Do We Assume Organisations Need To See Everything?

Modern organisations are built around visibility. We monitor. We analyse. We track. We measure. We justify these activities as necessary… read more Why Do We Assume Organisations Need To See Everything?

Why Does Every Digital Interaction Leave a Trail?
Posted in Customer Experience Human Centred Design (HCD)

Why Does Every Digital Interaction Leave a Trail?

Every time we interact online, a record is created. A login. A purchase. A search. A message. A click. Most… read more Why Does Every Digital Interaction Leave a Trail?

Why Is My Identity Stored Everywhere Except With Me?
Posted in Cybersecurity New Ways of Working Online Security Privacy by Default

Why Is My Identity Stored Everywhere Except With Me?

Every few weeks another organisation asks me to prove who I am. My bank knows. My employer knows. My insurer… read more Why Is My Identity Stored Everywhere Except With Me?

WHY AM I EXPECTED TO TRUST EVERYONE
Posted in Business Strategy Consulting Future of Work Organisational Design

Why Am I Expected to Trust Everyone?

Every person knows this feeling. You book a holiday. You open a bank account. You use a mobile app. You… read more Why Am I Expected to Trust Everyone?