Tag: Technology Governance

Would You Still Collect the Data If You Could Not Use It
Posted in All me

Would You Still Collect the Data If You Could Not Use It?

Most organisations collect data for perfectly reasonable reasons. To improve the service. To understand customers. To personalise experiences. To measure… read more Would You Still Collect the Data If You Could Not Use It?

Why Does Every Digital Interaction Leave a Trail?
Posted in Customer Experience Human Centred Design (HCD)

Why Does Every Digital Interaction Leave a Trail?

Every time we interact online, a record is created. A login. A purchase. A search. A message. A click. Most… read more Why Does Every Digital Interaction Leave a Trail?

Why Is My Identity Stored Everywhere Except With Me?
Posted in Cybersecurity New Ways of Working Online Security Privacy by Default

Why Is My Identity Stored Everywhere Except With Me?

Every few weeks another organisation asks me to prove who I am. My bank knows. My employer knows. My insurer… read more Why Is My Identity Stored Everywhere Except With Me?

WHY AM I EXPECTED TO TRUST EVERYONE
Posted in Business Strategy Consulting Future of Work Organisational Design

Why Am I Expected to Trust Everyone?

Every person knows this feeling. You book a holiday. You open a bank account. You use a mobile app. You… read more Why Am I Expected to Trust Everyone?